Managing the Performance of Contractors and Consultants Series Title Listing Home Engaging a Consultant or Contractor
This program aims to illustrate the importance of developing an accurate and effective brief for consultants by 1) establishing the project's purpose and objectives, 2) formulating a work-breakdown schedule, 3) establishing selection criteria and resource requirements, and 4) drawing up a decision analysis to finalize appointment and contract conditions. 07DR SCA 15 min.

Managing the Contract
The second program in this series shows how the relationship between management and the appointed consultant is set in place, along with knowing the necessary ground rules, aligning values and the mission statements of the company, and understanding contractual obligations and risk-management situations. 07DR SCA 15 min.

Resolving Conflict and Disputes
The final dramatization in the series continues as we see problems arising, which could lead to a potentially serious dispute. Here we learn remedies that include 1) identifying the cause and taking immediate action, as well as minimizing the risk of recurrence, 2) investing in honest communication and understanding, and 3) taking responsibility negotiating a cooperative "Win-Win" situation. 07DR SCA 15 min.

Home